128 London Road, Knebworth SG3 6EY
01438 815151
info@elysianbeautyclinic.co.uk
Please get in touch with the form below:
Making A reservation
When booking an appointment you will be required to pay a 20% reservation fee/deposit.
Reminder
A text/email reminder will be sent out 72 hours prior to the clients appointment. This will give the client an opportunity to confirm or cancel.
Cancellation policy
We politely ask that clients give 48 hours notice to cancel, re-arrange or reschedule an appointment.
If you cancel before the 48 hours, your reservation fee/deposit can be carried over to your next appointment or fully refunded.
Should you need to cancel within 24-48 hours notice your reservation fee/deposit will be deducted from your account.
Should you cancel under 24 hours notice 80% of the treatment cost will be charged.
Fail to attend an appointment or no show a cancellation fee of 80% will be charged and no future appointments will be made until the cancellation fee has been paid.
Thank you for your understanding
All new clients will be required to fill in a consultation card. This information is completely confidential and is covered by the Data Protection Act.
Please check with the salon nearer the time.
For the comfort of other clients, we request that you either switch off or set your phone to silent.
Please make us aware of any relevant information at the time of booking as some treatments may be unsuitable or require adjusting. If you have any past or present cancers, we require a written letter from your doctor. Our policy is based on the health and well-being of our clients. This was devised following comprehensive consultation and research with a number of associated bodies. The aim is to protect our clients from any unforeseen reactions during and following their treatments. We also feel strongly that our team of therapists are not medically trained to make a decision on whether it is safe to treat clients with cancer. If you have not received radiotherapy or chemotherapy in the past 3 years and you are not on any medication and have been given the all clear you are able to have any treatments with us.
To ensure you receive the full treatment time we recommend you arrive 10 minutes prior to your treatment, this will give you time to fill in your consultation form and relax. We understand that things can happen on the day that cause you to run late but as we run on an appointment basis it is necessary for us to finish your appointment on time so that we don’t run into the next client’s appointment. If you are more than 15 minutes late your appointment will be treated as a cancellation. We will send you a reminder text 24 hours prior to your appointment so please provide us with your details when booking.
Within your first tri-mester only maintenance treatments are suitable. Thereafter we recommend you experience our mother to be treatments.
All times quoted include consultation, preparation time, treatment and vacation of the room.
Changes may be made without prior notice. All treatments include VAT at the current rate.
All monies paid for courses are non-refundable & the course must be used within 1 year of the purchase date.
We hope this guide will be of assistance, but if you are still not sure about which treatments to choose or would like more detailed information simply call the salon and we will be more than happy to help.
Environ and Advanced Nutrition Programme products are all available in the salon.
We accept the following payment methods cash, Visa, MasterCard and debit cards.
Are redeemable against any treatment or product at Elysian. These must be used within 1 year of date purchased.
Gift voucher available
